Frequently asked questions
Where are you based?
We ship all our products from Australia at our locations in Queensland or Victoria.
When will I get my order?
Most orders will arrive in 2-5 business days within Australia. Some remote locations take a little longer. International order can take up to 10 days longer.
Do you sell wholesale?
Yes, you may send all enquiries to info@shilnepal.com with 'Wholesale Enquiry' in the subject line.
What is shilajit?
Shilajit is a thick black resin that comes out of the Himalayan mountain's rocks, made from plants and minerals pressed by the mountains for thousands of years, used by our people for many benefits.
How do i take the shilajit?
Scoop a small ball with the spoon provided (pea size ball) and stir it in hot water or milk and drink like a tea.
Why is my shilajit so hard?
Shilajit reacts to temperature, so in the cold it gets hard. The spoon provided is shaped like a shovel to help scoop.
Why are there white/brown spots in my shilajit?
Shilajit is naturally rich in minerals. These are mineral deposits that are very good for you.
What does shilajit taste like?
It has a strong earthy, smoky taste from the mountains. Bitter.
When should i feel the effects?
You will feel the boost from the very first time you take shilajit. You will feel a lot more of the benefits after 7 days of taking it daily.
How long do i take Nepal Shilajit for?
Each tin should last 3 months, you can take it daily. It's a good idea to take a break for a few days or a week after 3 months use, the effects will not go away during the break.
How do I store my shilajit?
Keep the tin closed and in a cool, dry place. The resin lasts for up to 5 years without losing potency.
Can I mix shilajit with coffee or tea?
Yes, it dissolves easily in warm drinks like tea, milk, or coffee without losing its strength but it will give a strong taste.
How do I know itβs real?
- It should dissolve easily without leaving any residue.
- It should react to temperature very easily.
- It should have a strong earthy smell.
- it is lab-tested for heavy metals.
- It should be shiny.
- It should be very sticky when it is wet.
FEEL THE SHERPA ENERGY!